PRIVACY POLICY
Last revised: Jun 23, 2025
This Privacy Policy explains how Verba Creative Inc. (“Verba”, “we”, “us” or “our”) collects, uses, shares,
and protects your information when you use the Verba mobile application, available via the Apple App
Store via the link: https://apps.apple.com/ua/app/ai-captions-for-video-verba/id6467481048 (“Verba
app”), and any related features or services.
This Policy applies to all users of the Verba app (“you” or “user”) and is designed in accordance with
applicable data protection laws, including:
By downloading or using the Verba app, you agree to the collection and use of your information as
described in this Policy. If you do not agree, please refrain from using the app.
Verba is operated by:
Verba Creative Inc.
A Delaware corporation
Registered office: 131 Continental Drive, Suite 301, Newark, New Castle County, DE 19713, USA
Email: privacy@verba.digital
Website: https://verba.digital
App Store listing: https://apps.apple.com/ua/app/ai-captions-for-video-verba/id6467481048
What Data We Collect
We collect only the minimum amount of data necessary to provide and improve the Verba app. The types
of information we may collect include:
a) Content you provide:
translations).
choose to save them.
b) Technical and device data:
c) Subscription and payment data:
not receive or store your payment details.
or expired) to manage feature access.
d) Customer support information (if you contact us):
e) Optional metadata:
duration) may be stored on your device.
We do not collect or store:
prompts.
How We Use Your Data
We use your data solely to operate, maintain, and improve the Verba app. Specifically, we may use the
data we collect for the following purposes:
a) To provide core app functionality:
requested outputs.
b) To ensure performance and security:
your device.
c) To improve user experience:
d) To manage subscriptions and feature access:
e) To respond to user requests:
We do not use your data for advertising, profiling, or training AI systems. We do not sell your personal
data.
How We Store and Protect Your Data
We are committed to protecting your privacy and securing your information. Here's how we do it:
a) Minimal storage by design
Most content (e.g., video or audio files) is processed in real-time and automatically saved locally on your
device.
We do not maintain long-term copies of your content on our servers unless specifically required for
support purposes and with your consent.
b) Data stored on your device
Projects you choose to save are stored locally on your device. We do not access or upload these unless you
actively share them with us (e.g., for support).
c) Encrypted transmission
All data transmitted to and from Verba (such as uploaded media for processing) is encrypted using
industry-standard protocols (e.g., HTTPS/TLS).
d) Infrastructure security
Any temporary processing (e.g., through cloud services) is performed using secure and reputable providers
with strict access controls.
e) Internal access restrictions
Only authorized personnel may access technical or support-related data, and only to the extent necessary
to provide assistance or troubleshoot issues.
f) No unnecessary retention
We retain technical data (such as crash logs or support emails) only for as long as needed to fulfill the
purpose for which it was collected, or to comply with legal obligations.
Despite our efforts, no method of transmission or storage is 100% secure. However, we follow industry
best practices to reduce risks and continuously improve our security systems.
Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal data.
We respect and support your control over your information.
a) Access and correction
You have the right to request access to the personal data we hold about you and to request correction of
inaccurate or incomplete data. Since we collect very limited information, in most cases, there is little or no
personal data stored.
b) Deletion of your data
You may request that we delete any personal data we hold about you (e.g., support correspondence or
diagnostic logs). To request deletion, email us at privacy@verba.digital.
c) Withdrawal of consent
If we rely on your consent to process your data (e.g., to reply to a support message), you may withdraw
that consent at any time. This will not affect any processing that occurred before your withdrawal.
d) Subscription and account settings
You can manage or cancel your Verba subscription at any time via your Apple ID settings. We do not
control or manage billing or cancellations directly.
e) Local rights
If you are located in the European Union, the UK, or California, you may have additional rights under GDPR
or CCPA/CPRA, such as the right to data portability, objection to processing, or filing a complaint with a
supervisory authority.
To exercise any of your rights, please contact us at:
Email: privacy@verba.digital.
We may ask you to verify your identity before fulfilling certain requests. We aim to respond within 30 days.
Children’s Privacy
Verba is not intended for use by children under the age of 13, or under the minimum age required by local
laws in your jurisdiction.
We do not knowingly collect, solicit, or store personal data from children. If we become aware that a child
has provided us with personal information, we will take steps to delete it as soon as possible.
If you are a parent or guardian and believe that your child has submitted data to us, please contact us at
privacy@verba.digital.
Third-Party Services
Verba relies on a limited number of trusted third-party services to support the functionality and
performance of the app. We only share data with these services to the extent strictly necessary to operate
and improve the app.
a) Apple (App Store & Payments)
All in-app purchases and subscriptions are handled by Apple.
We do not have access to your payment card details or Apple ID credentials.
We may receive anonymized information about your subscription status (e.g., active, expired) to manage
access to features.
b) Cloud processing (for AI functionality)
Some AI-powered features (such as auto-captioning or translation) may temporarily upload your video or
audio files to secure cloud infrastructure for processing.
These files are automatically deleted after processing is complete unless you choose to save them.
All transmissions are encrypted, and files are not used to train AI models.
c) Crash and performance monitoring
We may use analytics or crash reporting tools (e.g., Apple’s native crash logs or similar SDKs) to
understand app performance.
This data is anonymized and not linked to your identity or content.
We use it solely to fix bugs and improve the app experience.
d) Customer support
If you email us, we may temporarily store your message and contact information to respond to your
request.
We do not share this information with third parties and delete it when no longer needed.
We do not allow any third-party advertising networks, social media SDKs, or trackers in the app.
For details about Apple’s own privacy practices, please refer to: https://www.apple.com/legal/privacy/.
Data Retention
We retain your data only for as long as it is necessary to operate the Verba app, comply with legal
obligations, or fulfill the purposes outlined in this Privacy Policy.
a) Temporary content
Audio and video files uploaded for AI processing are automatically deleted within one hour after the
output (e.g., captions or translations) is generated.
We do not store or back up your files on our servers unless you explicitly request support and choose to
share such content with us.
b) Locally stored projects
If you choose to save a project, it is stored locally on your device. We do not access or manage locally
stored content.
You may delete projects at any time from within the app.
c) Subscription and diagnostics data
We retain anonymized subscription status data and crash reports for as long as necessary to manage
access and improve performance.
This data is typically stored in an aggregated or de-identified form and cannot be used to identify you.
d) Customer support messages
If you contact us directly, we may retain your email and correspondence for a limited period (typically up
to 6 months), solely for the purpose of resolving your inquiry.
When data is no longer needed, we securely delete or anonymize it. We do not archive your files or
content for reuse, nor do we retain user profiles or historical behavior logs.
Legal Basis for Processing
If you are located in the European Economic Area (EEA), the United Kingdom, the United States, or other
jurisdictions with similar data protection frameworks, we process your personal data based on one or
more of the following legal grounds:
a) Performance of a contract
We process your data as necessary to provide the Verba app and its features (e.g., to generate captions or
manage your subscription).
b) Legitimate interests
We may process certain anonymized technical data (such as crash logs or usage diagnostics) to improve
app stability and user experience, provided such processing does not override your fundamental rights
and freedoms.
c) Consent
In limited cases, such as when you contact us via email or choose to share data with support, we rely on
your consent.
You may withdraw your consent at any time by contacting us at privacy@verba.digital.
d) Legal obligations
We may process and retain data where required to comply with applicable laws, tax or accounting
requirements, or legal enforcement requests.
We do not process personal data for marketing purposes and do not engage in profiling or automated
decision-making that produces legal effects.
Your Privacy Rights
Depending on your location, you may have specific rights under data protection laws such as the General
Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), or other
applicable privacy laws.
If you are a resident of the European Union, the United Kingdom, the United States, or other jurisdictions
with similar protections, you may have the following rights:
a) Right to access
You can request a copy of the personal data we hold about you, if any.
b) Right to rectification
You may request correction of inaccurate or incomplete personal data.
c) Right to erasure
You can ask us to delete your personal data, for example, if it is no longer necessary for the purposes for
which it was collected.
d) Right to restrict processing
You may request that we temporarily or permanently stop processing some or all of your personal data.
e) Right to object
Where we process your data on the basis of legitimate interests, you may object to such processing.
f) Right to withdraw consent
If processing is based on your consent (e.g., email support), you may withdraw it at any time.
g) Right to data portability
You may request to receive your data in a structured, commonly used, and machine-readable format and
to have it transmitted to another service provider.
h) Right to lodge a complaint
You have the right to file a complaint with a data protection authority in your country of residence or
where you believe your rights have been violated.
To exercise any of these rights, please contact us at: privacy@verba.digital.
We may request verification of your identity before processing your request. We will respond in
accordance with applicable laws, typically within 30 days.
Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, United States, without regard to
conflict of laws principles.
If you are located in a jurisdiction that requires a different legal basis or venue for dispute resolution (such
as within the EU), your local mandatory consumer protection laws and rights will apply.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or
legal obligations.
When we do, we will revise the “Effective Date” at the top of this document and, where appropriate,
notify you via the app or on our website. We encourage you to review this Policy periodically.
By continuing to use Verba after an update becomes effective, you agree to the revised Policy. If you do
not agree with the changes, you should stop using the app and delete any saved content.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data,
you can contact us at:
Verba Creative Inc.
131 Continental Drive, Suite 301
Newark, New Castle County, DE 19713, USA
Email: privacy@verba.digital
We aim to respond within 2 business days.
PRIVACY POLICY
Last revised: Jun 23, 2025
This Privacy Policy explains how Verba Creative Inc. (“Verba”, “we”, “us” or “our”) collects, uses, shares,
and protects your information when you use the Verba mobile application, available via the Apple App
Store via the link: https://apps.apple.com/ua/app/ai-captions-for-video-verba/id6467481048 (“Verba
app”), and any related features or services.
This Policy applies to all users of the Verba app (“you” or “user”) and is designed in accordance with
applicable data protection laws, including:
By downloading or using the Verba app, you agree to the collection and use of your information as
described in this Policy. If you do not agree, please refrain from using the app.
Verba is operated by:
Verba Creative Inc.
A Delaware corporation
Registered office: 131 Continental Drive, Suite 301, Newark, New Castle County, DE 19713, USA
Email: privacy@verba.digital
Website: https://verba.digital
App Store listing: https://apps.apple.com/ua/app/ai-captions-for-video-verba/id6467481048
What Data We Collect
We collect only the minimum amount of data necessary to provide and improve the Verba app. The types
of information we may collect include:
a) Content you provide:
translations).
choose to save them.
b) Technical and device data:
c) Subscription and payment data:
not receive or store your payment details.
or expired) to manage feature access.
d) Customer support information (if you contact us):
e) Optional metadata:
duration) may be stored on your device.
We do not collect or store:
prompts.
How We Use Your Data
We use your data solely to operate, maintain, and improve the Verba app. Specifically, we may use the
data we collect for the following purposes:
a) To provide core app functionality:
requested outputs.
b) To ensure performance and security:
your device.
c) To improve user experience:
d) To manage subscriptions and feature access:
e) To respond to user requests:
We do not use your data for advertising, profiling, or training AI systems. We do not sell your personal
data.
How We Store and Protect Your Data
We are committed to protecting your privacy and securing your information. Here's how we do it:
a) Minimal storage by design
Most content (e.g., video or audio files) is processed in real-time and automatically saved locally on your
device.
We do not maintain long-term copies of your content on our servers unless specifically required for
support purposes and with your consent.
b) Data stored on your device
Projects you choose to save are stored locally on your device. We do not access or upload these unless you
actively share them with us (e.g., for support).
c) Encrypted transmission
All data transmitted to and from Verba (such as uploaded media for processing) is encrypted using
industry-standard protocols (e.g., HTTPS/TLS).
d) Infrastructure security
Any temporary processing (e.g., through cloud services) is performed using secure and reputable providers
with strict access controls.
e) Internal access restrictions
Only authorized personnel may access technical or support-related data, and only to the extent necessary
to provide assistance or troubleshoot issues.
f) No unnecessary retention
We retain technical data (such as crash logs or support emails) only for as long as needed to fulfill the
purpose for which it was collected, or to comply with legal obligations.
Despite our efforts, no method of transmission or storage is 100% secure. However, we follow industry
best practices to reduce risks and continuously improve our security systems.
Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal data.
We respect and support your control over your information.
a) Access and correction
You have the right to request access to the personal data we hold about you and to request correction of
inaccurate or incomplete data. Since we collect very limited information, in most cases, there is little or no
personal data stored.
b) Deletion of your data
You may request that we delete any personal data we hold about you (e.g., support correspondence or
diagnostic logs). To request deletion, email us at privacy@verba.digital.
c) Withdrawal of consent
If we rely on your consent to process your data (e.g., to reply to a support message), you may withdraw
that consent at any time. This will not affect any processing that occurred before your withdrawal.
d) Subscription and account settings
You can manage or cancel your Verba subscription at any time via your Apple ID settings. We do not
control or manage billing or cancellations directly.
e) Local rights
If you are located in the European Union, the UK, or California, you may have additional rights under GDPR
or CCPA/CPRA, such as the right to data portability, objection to processing, or filing a complaint with a
supervisory authority.
To exercise any of your rights, please contact us at:
Email: privacy@verba.digital.
We may ask you to verify your identity before fulfilling certain requests. We aim to respond within 30 days.
Children’s Privacy
Verba is not intended for use by children under the age of 13, or under the minimum age required by local
laws in your jurisdiction.
We do not knowingly collect, solicit, or store personal data from children. If we become aware that a child
has provided us with personal information, we will take steps to delete it as soon as possible.
If you are a parent or guardian and believe that your child has submitted data to us, please contact us at
privacy@verba.digital.
Third-Party Services
Verba relies on a limited number of trusted third-party services to support the functionality and
performance of the app. We only share data with these services to the extent strictly necessary to operate
and improve the app.
a) Apple (App Store & Payments)
All in-app purchases and subscriptions are handled by Apple.
We do not have access to your payment card details or Apple ID credentials.
We may receive anonymized information about your subscription status (e.g., active, expired) to manage
access to features.
b) Cloud processing (for AI functionality)
Some AI-powered features (such as auto-captioning or translation) may temporarily upload your video or
audio files to secure cloud infrastructure for processing.
These files are automatically deleted after processing is complete unless you choose to save them.
All transmissions are encrypted, and files are not used to train AI models.
c) Crash and performance monitoring
We may use analytics or crash reporting tools (e.g., Apple’s native crash logs or similar SDKs) to
understand app performance.
This data is anonymized and not linked to your identity or content.
We use it solely to fix bugs and improve the app experience.
d) Customer support
If you email us, we may temporarily store your message and contact information to respond to your
request.
We do not share this information with third parties and delete it when no longer needed.
We do not allow any third-party advertising networks, social media SDKs, or trackers in the app.
For details about Apple’s own privacy practices, please refer to: https://www.apple.com/legal/privacy/.
Data Retention
We retain your data only for as long as it is necessary to operate the Verba app, comply with legal
obligations, or fulfill the purposes outlined in this Privacy Policy.
a) Temporary content
Audio and video files uploaded for AI processing are automatically deleted within one hour after the
output (e.g., captions or translations) is generated.
We do not store or back up your files on our servers unless you explicitly request support and choose to
share such content with us.
b) Locally stored projects
If you choose to save a project, it is stored locally on your device. We do not access or manage locally
stored content.
You may delete projects at any time from within the app.
c) Subscription and diagnostics data
We retain anonymized subscription status data and crash reports for as long as necessary to manage
access and improve performance.
This data is typically stored in an aggregated or de-identified form and cannot be used to identify you.
d) Customer support messages
If you contact us directly, we may retain your email and correspondence for a limited period (typically up
to 6 months), solely for the purpose of resolving your inquiry.
When data is no longer needed, we securely delete or anonymize it. We do not archive your files or
content for reuse, nor do we retain user profiles or historical behavior logs.
Legal Basis for Processing
If you are located in the European Economic Area (EEA), the United Kingdom, the United States, or other
jurisdictions with similar data protection frameworks, we process your personal data based on one or
more of the following legal grounds:
a) Performance of a contract
We process your data as necessary to provide the Verba app and its features (e.g., to generate captions or
manage your subscription).
b) Legitimate interests
We may process certain anonymized technical data (such as crash logs or usage diagnostics) to improve
app stability and user experience, provided such processing does not override your fundamental rights
and freedoms.
c) Consent
In limited cases, such as when you contact us via email or choose to share data with support, we rely on
your consent.
You may withdraw your consent at any time by contacting us at privacy@verba.digital.
d) Legal obligations
We may process and retain data where required to comply with applicable laws, tax or accounting
requirements, or legal enforcement requests.
We do not process personal data for marketing purposes and do not engage in profiling or automated
decision-making that produces legal effects.
Your Privacy Rights
Depending on your location, you may have specific rights under data protection laws such as the General
Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), or other
applicable privacy laws.
If you are a resident of the European Union, the United Kingdom, the United States, or other jurisdictions
with similar protections, you may have the following rights:
a) Right to access
You can request a copy of the personal data we hold about you, if any.
b) Right to rectification
You may request correction of inaccurate or incomplete personal data.
c) Right to erasure
You can ask us to delete your personal data, for example, if it is no longer necessary for the purposes for
which it was collected.
d) Right to restrict processing
You may request that we temporarily or permanently stop processing some or all of your personal data.
e) Right to object
Where we process your data on the basis of legitimate interests, you may object to such processing.
f) Right to withdraw consent
If processing is based on your consent (e.g., email support), you may withdraw it at any time.
g) Right to data portability
You may request to receive your data in a structured, commonly used, and machine-readable format and
to have it transmitted to another service provider.
h) Right to lodge a complaint
You have the right to file a complaint with a data protection authority in your country of residence or
where you believe your rights have been violated.
To exercise any of these rights, please contact us at: privacy@verba.digital.
We may request verification of your identity before processing your request. We will respond in
accordance with applicable laws, typically within 30 days.
Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, United States, without regard to
conflict of laws principles.
If you are located in a jurisdiction that requires a different legal basis or venue for dispute resolution (such
as within the EU), your local mandatory consumer protection laws and rights will apply.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or
legal obligations.
When we do, we will revise the “Effective Date” at the top of this document and, where appropriate,
notify you via the app or on our website. We encourage you to review this Policy periodically.
By continuing to use Verba after an update becomes effective, you agree to the revised Policy. If you do
not agree with the changes, you should stop using the app and delete any saved content.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data,
you can contact us at:
Verba Creative Inc.
131 Continental Drive, Suite 301
Newark, New Castle County, DE 19713, USA
Email: privacy@verba.digital
We aim to respond within 2 business days.